Rajagame takes the personal data protection of every member seriously. This document transparently explains how we collect, use, store, and protect your information in line with industry best practices and Malaysian legal requirements.
Six core pillars that demonstrate RajaGame's commitment to protecting the privacy and personal information of every member.
All data transmitted between your device and rajagame servers is protected using 256-bit SSL encryption — the same level of security used by leading banking institutions in Malaysia.
Rajagame has never sold, rented, or traded member personal data to any third party for marketing or commercial purposes. Your data belongs entirely to you.
You have full control over your personal data. Access, update, or request deletion of your data at any time through your account settings or by contacting our support team.
Member data is stored on servers protected by strict access controls, enterprise-grade firewalls, and intrusion detection systems active 24 hours a day.
Rajagame complies with applicable data protection requirements, including the Personal Data Protection Act (PDPA) and relevant international standards, to ensure your rights are upheld.
In the event of any security incident affecting your data, rajagame is committed to notifying impacted members within the timeframe required by regulatory guidelines.
Welcome to the rajagame Privacy Policy. rajagame is an online gaming platform operating in Malaysia, fully committed to protecting the privacy of every individual who uses our services. This Privacy Policy explains how we handle your personal data with complete trust and responsibility.
By registering or using any part of the RajaGame platform — whether through our website at rajagame.onl or the mobile app — you are deemed to have read, understood, and agreed to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, we encourage you to stop using the platform and contact our support team for further enquiries.
This policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices for digital data security and privacy. We update this document periodically to reflect changes in our operations or applicable legal requirements.
This Privacy Policy applies to all RajaGame services including account registration, deposits, withdrawals, gameplay, promotions, and service-related communications. It forms part of the overall agreement between you and RajaGame.
Rajagame collects several categories of personal data depending on how you interact with our platform. We only collect data that is genuinely necessary to provide quality services, meet legal obligations, and ensure the safety of all platform users.
| Data Category | Example Information | Requirements |
|---|---|---|
| Personal Identity | Full name, date of birth, national ID or passport number | Required (KYC) |
| Contact Information | Email address, phone number, mailing address | Required |
| Financial Information | Bank account number, bank name, transaction records | Required |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Usage Data | Game history, betting records, game preferences | Automatic |
| Communication Data | Support chat records, emails, user feedback | Where applicable |
We do not collect sensitive data categories such as medical information, religious beliefs, or political views unless there is a clear legal requirement to do so.
Your personal data is collected through several different channels as you interact with the RajaGame platform. Understanding these channels helps you make more informed decisions about the information you share with us.
Whenever we collect data through new methods or change existing collection practices, we will update this Privacy Policy and notify members if the changes involve material data.
Rajagame uses your personal data only for legitimate purposes as stated here. We will not use your data for any other purpose without first obtaining your consent or without a valid legal basis.
You can opt out of marketing communications from us at any time by updating your communication preferences in your account settings or by contacting our support team. Opting out will not affect the core services you receive.
Rajagame does not sell or rent your personal data to any external party for marketing or commercial purposes. However, there are specific situations where we need to share your data with trusted parties to keep our platform running properly and in compliance with the law.
All third parties working with rajagame are required to comply with strict confidentiality agreements and are not permitted to use your data for any purpose other than what has been agreed upon. rajagame ensures that these third parties maintain data protection measures equivalent to our own standards.
Should rajagame be involved in any merger, acquisition, or asset sale, member personal data may be transferred to the new entity. In such situations, we will notify members in advance and ensure their data continues to be protected under this policy.
The security of your personal data is RajaGame's top priority. We continually invest in the latest security technologies and procedures to ensure your data is always protected from unauthorised access, modification, disclosure, or destruction.
While we take all reasonable precautions, no system can be guaranteed 100% secure against all cyber threats. We therefore encourage members to also take personal security measures, such as using strong passwords and never sharing login credentials with anyone.
Rajagame uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our website, helping us deliver a better and more personalized experience.
You can control and manage cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the RajaGame platform. Essential cookies cannot be disabled as they are required for platform security and core functionality.
As a rajagame member, you have clear rights over the personal data we hold about you. rajagame is committed to facilitating the exercise of these rights promptly and transparently in accordance with applicable legal requirements.
You have the right to request a copy of the personal data we hold about you at any time.
You can update or correct inaccurate or incomplete data through your account.
In certain circumstances, you may request that your data be deleted from our systems.
You can request that we restrict how we process your data in certain situations.
You have the right to receive your data in a machine-readable format for transfer if needed.
You may object to the processing of your data for direct marketing purposes at any time.
To submit any request related to your data rights, contact our support team via the platform's live chat. We will process your request within 30 business days.
Rajagame retains your personal data only for as long as necessary to fulfil the purposes stated in this policy or as required by law. Once the retention period expires and there is no legal basis for continued storage, we will securely delete or destroy the data.
If you close your rajagame account, we will initiate the deletion of data that is not required for legal or compliance purposes within 90 days of the account closure date. Data that must be retained to fulfil legal obligations will continue to be kept for the stipulated period.
The rajagame platform is strictly for individuals aged 18 and above. We do not knowingly collect, process, or store personal data from anyone under the age of 18.
If we discover that personal data of a minor has been collected without our knowledge, we will take immediate action to delete that data and deactivate the account in question. Parents or guardians who find that their child has registered on our platform are urged to contact our support team immediately.
Age verification is part of the mandatory KYC process that every new rajagame member must complete. This is one of our primary mechanisms to ensure the platform is not accessed by underage individuals.
Rajagame reserves the right to update this Privacy Policy from time to time to reflect changes in our business practices, new legal requirements, or improvements in how we protect user data. Any changes take effect immediately upon publication on our website.
For material changes — meaning changes that significantly alter how we use or protect your data — rajagame will notify you via in-platform notifications, your registered email, or another appropriate method within a reasonable period before the changes take effect.
We encourage you to review this Privacy Policy regularly, at least once every three months, to stay informed about how we handle your personal data. Continued use of the RajaGame platform after any policy changes will be considered your acceptance of the updated terms.
If you have any questions, concerns, or complaints about how rajagame handles your personal data, or if you wish to exercise any of the data rights stated in this policy, our team is ready to assist you.
When submitting a personal data request, please include your account number, the type of request being made, and sufficient details to allow us to identify and process your request accurately and promptly. All requests will be handled in strict confidence and resolved in accordance with applicable legal requirements.
The rajagame Privacy Team can communicate with you in Malay, English, and Mandarin. We are committed to resolving any privacy-related issues transparently, promptly, and professionally.
Now that you understand how RajaGame protects your privacy, register a free account today and enjoy a safe, fair, and entertaining online gaming experience with Malaysia's player community.
Age limit 18 and above. Please play responsibly.