Terms and Conditions RajaGame

Welcome to RajaGame. This Terms and Conditions document is a legally binding agreement between you as the user ("Member") and RajaGame as the platform operator ("Company"). By accessing, registering for, or using any service offered through the RajaGame website and platform, you acknowledge that you have read, understood, and agree to be bound by all the terms set out in this document.

If you disagree with any part of these terms, you are advised not to use the RajaGame platform. Continued use of the platform after any changes to the terms will be considered full acceptance of the updated terms.

To register and use the RajaGame platform, you must meet all of the following eligibility requirements without exception:

• Be at least 18 years of age at the time of registration
• Not a citizen or resident of a country that prohibits online gambling activities
• Register under your own name and not on behalf of a third party
• Hold only one active account in the RajaGame system at any given time
• Never previously banned or suspended by RajaGame
• Provide accurate, complete, and up-to-date personal information during registration

RajaGame reserves the right to request identity verification (KYC) at any time. You will be required to provide documents such as your national ID, passport, or proof of address when requested. Failure to submit the required documents within the stipulated timeframe may result in your account being suspended until verification is complete.

Registering multiple accounts to obtain bonuses or circumvent set limits is strictly prohibited and may result in the permanent termination of all such accounts and forfeiture of any remaining balances.

Every member is fully responsible for the security of their own account. This includes keeping your password confidential, not sharing your login details with anyone, and ensuring no unauthorised access occurs on your account.

RajaGame will never ask for your password via email, message, or any other communication channel. If you receive any communication requesting such sensitive information, do not respond and report it to our support team immediately.

• Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols
• Enable two-factor authentication (2FA) for an extra layer of security
• Log out of your account after each session, especially on shared devices
• Update your personal information promptly whenever any changes occur
• Report any suspicious activity in your account without delay

RajaGame is not liable for any losses arising from a member's own negligence in securing their account. Any activity conducted using your account credentials will be deemed to have been carried out by you, unless you have previously reported a security compromise to us.

RajaGame supports a wide range of local Malaysian payment methods to make depositing convenient for you. All deposits are processed using bank-grade encryption to ensure the security of your transactions at all times.

• FPX (Local Bank Direct Transfer)
• TNG eWallet (Touch 'n Go)
• GrabPay
• DuitNow QR
• Visa and Mastercard

Minimum and maximum deposit limits vary by your chosen payment method and account level. All deposits must be made using a payment method registered in your own name. RajaGame reserves the right to reject deposits that do not comply with this policy and to return funds to their original source within a reasonable timeframe.

All currency on the RajaGame platform is in Malaysian Ringgit (MYR). If your deposit is made in another currency, the prevailing exchange rate set by the Company will apply, and the Company is not liable for any currency exchange losses that may occur.

RajaGame is committed to processing all valid withdrawal requests promptly and efficiently. Before your first withdrawal request is processed, you are required to complete the full identity verification (KYC) process. This is a protective measure to ensure your funds are secure and reach the right person.

The withdrawal conditions that must be met are as follows:

• Withdrawals can only be made to the same payment method used for the deposit
• Full identity verification (KYC) must be completed before your first withdrawal
• Bonus funds must meet the specified wagering requirements before they can be withdrawn
• Minimum and maximum withdrawal limits are set according to your account level
• Suspicious withdrawal requests may be subject to additional review

Withdrawal processing time is between one to three business days depending on the selected payment method. RajaGame reserves the right to delay withdrawals that require further review for compliance and security purposes without having to provide detailed reasons to the member.

RajaGame offers a range of attractive bonuses and promotions for both new and existing members. All promotional offers are subject to the specific terms and conditions stated on the relevant promotions page, and those specific terms form part of this agreement.

• Every bonus carries a wagering requirement (rollover requirement) that must be met before a withdrawal can be made
• Bonuses may only be claimed once per member unless stated otherwise in the relevant promotion's terms
• RajaGame reserves the right to withdraw bonuses obtained through dishonest means or system abuse
• The validity period of each bonus is stated in the promotion terms and cannot be extended
• Any attempt to obtain bonuses through arbitrage activity or system abuse is prohibited
• RajaGame reserves the right to modify, suspend, or terminate any promotion at any time

Using multiple accounts, transferring funds between accounts, or colluding with other players to abuse the promotions system will result in immediate account termination and forfeiture of all balances and bonuses held in the accounts concerned.

All games available on the RajaGame platform are conducted in accordance with the rules set by their respective game providers. Each game uses a random number generator (RNG) that has been independently verified and audited to ensure fairness and transparency.

By agreeing to these terms, you acknowledge and understand that:

• The outcome of all games is final and cannot be disputed once confirmed by the system
• Any technical issues encountered during gameplay must be reported to support immediately
• The use of automated software, bots, or any third-party tools to play is strictly prohibited
• Any attempt to hack, manipulate, or exploit system vulnerabilities is a serious offence
• RajaGame reserves the right to void bets placed during a confirmed technical disruption

In the event of a discrepancy between the result displayed on your screen and the result recorded on the RajaGame server, the server result is final and binding.

RajaGame is committed to providing a safe, fair, and enjoyable gaming environment for all members. As such, every member is required to uphold the conduct standards set out when using this platform.

The following are strictly prohibited on the RajaGame platform:

• Obscene language, threats, or harassment directed at other members or support staff
• Sharing another member's personal information without their consent
• Any form of fraud or attempt to deceive the system or other members
• Money laundering or the use of funds obtained through illegal means
• Using a VPN or proxy to conceal your actual location in order to bypass regional restrictions
• Spreading false or misleading information about RajaGame to the public

RajaGame reserves the right to take appropriate action against any member who violates these conduct guidelines, including formal warnings, temporary suspension, or permanent account termination, depending on the severity of the breach.

RajaGame takes your privacy seriously and is committed to protecting the personal data you share with us. The collection, use, and storage of your personal data is governed entirely by Privacy Policy RajaGame, which forms part of this agreement.

By accepting these terms, you agree that RajaGame may:

• Collecting and processing your personal data for identity verification and regulatory compliance purposes
• Using transaction data to prevent fraud and money laundering activities
• Sharing required data with relevant authorities when mandated by law
• Sending service communications and promotions (subject to your communication preferences)

You have the right to access, correct, or request deletion of your personal data. To submit a data-related request, please contact our support team via the platform's live chat.

RajaGame reserves the right to suspend or terminate any member account at any time on reasonable grounds, including but not limited to breach of these terms, fraudulent activity, money laundering, or abuse of the promotions system.

If your account has been suspended and you believe this is an error, please contact the RajaGame support team with the necessary information for a review. RajaGame's decision following the review is final.

You may also choose to close your own account at any time through account settings or by contacting customer support. Any valid funds in your account will be processed for withdrawal according to standard procedures once all conditions are met.

RajaGame provides its gaming platform on an "as is" basis and makes no guarantee that the service will be available at all times, uninterrupted, or entirely error-free. Technical disruptions, system maintenance, or unforeseen circumstances may occur from time to time.

• RajaGame is not liable for losses arising from technical disruptions beyond our control
• RajaGame is not liable for losses resulting from a member's own negligence in maintaining their account security
• RajaGame is not liable for losses resulting from inaccurate information provided by the member
• RajaGame's maximum liability to any member is limited to the amount of active deposits in the account at the time of the incident

Online gaming involves financial risk. By using the RajaGame platform, you acknowledge that you fully understand and accept these risks. RajaGame is not liable for any financial losses you incur as a result of gaming activity.

RajaGame genuinely cares about the well-being of our members. We believe online gaming should be a source of fun and entertainment, not stress or financial hardship. That is why we provide a range of responsible gaming tools to help you maintain healthy play habits.

• Self-configurable daily, weekly, and monthly deposit limits
• Session time limits to control the duration of your gaming sessions
• Option to take a temporary break from the platform for 24 hours, 7 days, or 30 days
• Long-term self-exclusion option for members who need a more extended break
• Access to resources and counseling for gambling-related problems

If you or someone you know shows signs of a gambling problem, we encourage you to use these tools or reach out to a relevant support organization. For more information, visit the Responsible Gaming us.

RajaGame reserves the right to amend, add to, or revise any part of these Terms and Conditions at any time without prior notice, subject to applicable legal requirements. The most recent update date will be displayed at the top of this document.

For material and significant changes, RajaGame will endeavor to notify members via in-platform notifications or the email registered to your account. However, it remains your responsibility to review this document periodically to ensure you are always aware of the latest terms in effect.

Continued use of the RajaGame platform following any changes to the Terms and Conditions will be considered full and unconditional acceptance of the updated terms.

If you have any questions, concerns, or complaints regarding these Terms and Conditions or the operation of the RajaGame platform, our support team is available to assist you at any time through the following channels:

• In-platform Live Chat — Available 24 hours a day, 7 days a week
• Email: [email protected]
• Typical response time: Under 15 minutes via live chat

The RajaGame support team can communicate with you in Malay, English, and Mandarin to ensure your issues are resolved quickly and effectively, with no language barriers.